The Process
Discuss A Plan Tailored To You
From the moment you contact us you can be comforted to know that any communications you have with us are treated with 100% confidentiality. You will be appointed a Case Manager and they will listen to your circumstances and advise you on a plan of action that suits your needs and budget accordingly.
Commence Investigation
Your Case Manager will send you a copy of the agreed plan and our Terms & Conditions. Only when you are happy for us to proceed will they take your payment. Then the investigation will begin and your Case Manager will keep you updated on developments throughout. They will be available to you throughout the case to answer any questions, queries or concerns you may have.
When The Investigation Is Completed
When the investigation has concluded a detailed report will be sent to you electronically or a hard copy can be posted to you - the choice is yours. Any photographic or video evidence that has been gathered will be included. Your Case Manager can go through the report with you in person or over the phone, again the choice is yours. Reports vary depending on the case but they generally contain detailed written commentary on observations and actions taken, along with timed and dated photos or video footage.
Points To Remember
- We are helpful and understanding and will listen to you without any judgement.
- We are clear about what each investigation will entail along with the advantages and disadvantages of various options.
- Investigating legally is of the utmost importance to us and this is something we take very seriously. All of our investigations are legal so, court admissable.
- Before we even begin an investigation we make sure you are happy with our pricing structure and we have no hidden costs.
- We are discreet and professional throughout and our excellent customer service is something we take great pride in.
Our Terms and conditions are available at any time upon request.
FAQs
- Will my case be confidential?
- Yes. This in an aspect in which we take great pride. From the moment you contact us, right through to the conclusion of our investigaiton, you can expect 100% confidentiality.
- How much do your services cost?
- We do not charge for your initial enquiry and it will be at this stage when a fixed quote will be given. Our pricing structure is very competative and flexible. A brief summary of example fees can be found on the 'Our Prices' section of our website.
- How can I pay?
- You can pay in several ways. Paypal is the most popular method but you can also pay via bank transfer or cash.
- Why should I choose your company over one of your competitors.
- Although we are a relatively young company, we are determined to be successful and grow. We will achieve this by maintianing the highest level of professionalism at all times, having an unbeatable pricing structure and the key factor is we get results.
- What areas do you cover?
- We are a Worcestershire based operation but will travel wherever our investigations take us.
- Are you registered or licenced?
- We are regulated by the ICO (Information Commissioners Office) and our DPA (Data Protection Act) registration number is ZA275028.
Although we are based in Warwickshire we cover the whole of the UK.
Bedfordshire, Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Cheshire, London, Cornwall, Durham, Cumbria, Derbyshire, Devon, Dorset, Yorkshire, Sussex, Essex, Gloucestershire, Manchester, Hampshire, Humberside, Isle Of Wight, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Middlesex, Norfolk, Somerset, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Staffordshire, Suffolk, Surrey, Tyne & Wear, Warwickshire, West Midlands, Wiltshire, Worcestershire.
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