The Process

 

Discuss A Plan Tailored To You

From the moment you contact us you can be comforted to know that any communications you have with us are treated with 100% confidentiality. We will listen to your circumstances and advise you on a plan of action that suits your needs and budget accordingly.

 

 

Commence Investigation

You will be sent a copy of the agreed plan and our Terms & Conditions. We will  talk you through the case and answer any questions, queries or concerns you may have. Only when you are happy for us to proceed will they take your payment. Then the investigation can begin and you will be kept update to date on developments throughout.

 

When The Investigation Is Completed

When the investigation has concluded a detailed report will be sent to you electronically or a hard copy can be posted to you. Any photographic or video evidence that has been gathered will be included. We will go through the report with you if required and answer any questions you may have. Reports vary depending on individual cases. For example, reports for surveillance investigations will contain detailed written commentary on observations and actions taken, along with timed and dated photos or video footage.

 

 

Points To Remember

  • We are helpful and understanding and will listen to you without any judgement.
  • We are clear about what each investigation will entail along with the advantages and disadvantages of various options.
  • Carrying out investigations legally is of the utmost importance to us and this is something we take very seriously. All of our investigations are legal so any evidence we provide you with can be used in court if require.   
  • Before we even begin an investigation we make sure you are happy with the process, pricing and timescale.
  • We are discreet and professional throughout and our excellent customer service is something we take great pride in.

Our Terms and conditions are available at any time upon request.

 

 

FAQs

  • Will my case be confidential?
    • Yes. This in an aspect in which we take great pride. From the moment you contact us, right through to the conclusion of our investigaiton, you can expect 100% confidentiality.

 

  • How much do your services cost?
    • We do not charge for your initial enquiry and it will be at this stage when a fixed quote will be given. Our pricing structure is very competative and flexible. A brief summary of example fees can be found on the 'Our Prices' section of our website.

 

  • How can I pay?
    • You can pay in several ways. Online, Paypal, Bank Transfer, or over the phone with a credit or debit card. 

 

  • Why should I choose your company over one of your competitors.
    • Firstly please look at out reviews, hearing what previous clients have to say about us is a great judge of the services we offer. We aim to maintain the highest level of professionalism at all times. Also having an unbeatable pricing structure is another great reason to choose us.

 

  • What areas do you cover?
    • We operate all over the UK and in certain circumstances can operate abroad if the investigation requires this. We will travel wherever our investigations take us. 

 

  • Are you registered or licenced?
    • We are regulated by the ICO (Information Commissioners Office) and our DPA (Data Protection Act) registration number is ZB568891.

Although we are based in Warwickshire we cover the whole of the UK. 

Bedfordshire, Berkshire, Bristol, Buckinghamshire, Cambridgeshire, Cheshire, London, Cornwall, Durham, Cumbria, Derbyshire, Devon, Dorset, Yorkshire, Sussex, Essex, Gloucestershire, Manchester, Hampshire, Humberside, Isle Of Wight, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Middlesex, Norfolk, Somerset, Northamptonshire, Northumberland, Nottinghamshire, Oxfordshire, Rutland, Shropshire, Staffordshire, Suffolk, Surrey, Tyne & Wear, Warwickshire, West Midlands, Wiltshire, Worcestershire, Scotland and Wales

Any Other Questions?

Please contact us if you have any questions or queries. We treat all enquiries with 100% descretion.

 

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